#ORDER PROCESSING TIMES#
- Items in stock with no alterations - Posted within 2 - 3 working days of receiving your order.
- Chain orders not in stock - Posted within 1 - 2 week of receiving your order.
- Handmade to order items – Posted within 4 - 6 weeks of receiving your order.
- Any other alterations to an item will be given a lead time before the order is placed.
#ESTIMATED DELIVERY TIMES#
- COVID and BEXIT disruptions - Absolutely no guarantee of a delivery date within the standard time frame below.
#UK DELIVERY#
- Royal Mail Special delivery – Next day delivery! To be signed on delivery (purchases over £90)
Or
- Royal Mail First class recorded delivery – 1-2 days delivery! To be signed on delivery (purchases under £90)
#WORLDWIDE DELIVERY#
- Royal Mail Airmail/Airsure – Up to £500 - Insured, tracked and signed. Some countries only do tracked or signed and not both. Tracking can also stop once it’s arrived in the designated country. To be delivered by your country’s national postal service. The delivery times are only an estimate and not guaranteed by Royal Mail. They are working days and do not include the weekend.
- America and Canada – 5-8 working days
- Australia – 6-11 working days
- Europe – 3-5 working days
Orders over £500 will be posted via DHL. This is a courier service and is speedier but costs more. You can upgrade to this service by making contact if your order is below £500.
- Europe - 1-3 working days
- USA/ Canada - 1-4 working days
- Everywhere else - 1-5 working days
#CUSTOM AND IMPORT TAXES# - NON UK customers
- Please check if you are liable for custom/ import tax charges from the UK in your country. You as the buyer are responsible for paying any custom charges that may be requested. Custom and import tax can be as high as 25% on top of what you have already paid! So please check before you purchase the item if 'Custom and Import Taxes' applies to you in your country when receiving purchased goods from the UK.
#DOUBLE CHECK ADDRESS
- In the unlucky event you misspell or write the wrong address this can be the main problem for not receiving your order on time or it being redirected back to sender!
